COVID-19 FAQs

LEVEL 5 UPDATES

Updated October 21, 2020.To stay aligned with government guidelines, we are *temporarily* shutting our doors starting Thursday, October 22nd. To support our community during this temporary shutdown, we’ve leveled up our virtual offerings! LEARN MORE ABOUT ONLINE FITNESS OFFERINGS.

GENERAL FAQs

What are your hours of operation?

You can find our opening hours here.

Where are you located?

We are at 2 Windmill Lane in Dublin 2.

Do you have a place I can securely leave my stuff while I work out?

We currently have (no-touch, unlocked) cubbies in our men’s and women’s changing rooms where you can leave larger items if necessary. We also provide a place where you can leave your belongings in the RIDE studio, SWEAT studio, or Crossfit box while you’re in class.

Do you have showers?

Yes, we have four showers in both men’s and women’s changing rooms. We also provide shampoo and body wash by The Grafton Barber! **Due to current HSE regulations, our showers are not accessible.**

STUDIO CLASSES

How do I purchase studio credits?

You can purchase class credits online through your account on perpetua.ie, or through the Perpetua app.

What can I use my studio credits for?

You can use class credits to book into classes in our RIDE or SWEAT studios!

Our RIDE studio features the following classes:
RIDE45 // RIDE60
RHYTHM RIDE
PERFORMANCE RIDE

Our SWEAT studio features the following class:
Tread&Shred

What is the cancellation policy for studio classes?

Our cancellation window is 8 hours before the class starts. If you cancel at least 8 hours in advance, it is considered an “early cancel.” This means that you do not lose a class credit. Any cancellation within 8 hours is considered a “late cancel,” and in this instance your account is charged as if you had attended class. We have this policy in place to ensure that all guests are able to book into their favourite classes, so make sure to book with intention!

How do I check in for class?

Simply stop by the front desk and let us know your name and what class you’re here for! 

When does my class pack expire?

Each class pack has an expiry date as follows:
1 class credit – 1 month expiry
5 class pack – 1 month expiry
10 class pack – 3 months expiry
20 class pack – 6 months expiry
50 class pack – 12 months expiry

These expiry dates are based off the first class that you book into using those class credits. For example, if you purchase a 5-class pack and book into a class on March 13th, your pack will expire on April 13th.

JustGYM

If I have a class pack can I also use the JustGYM area?

Class packs are for use in our studio classes only. But on a JustGYM+ membership, you also receive 8 class credits per month that you can use!

How long is a JustGYM membership good for?

Our JustGYM contract is 3 months in duration; after 3 months is up, your membership is a rolling month-to-month billing cycle. After your 3 months, you can cancel at any time with 30 days notice to our membership team.

What do I get for my monthly membership fee?

You get access to our JustGYM space anytime Perpetua is open! Additionally, new JustGYM members get a complimentary consultation with a trainer who will help you put together a program.

How do I become a JustGYM member?

Simply stop by the front desk to get the ball rolling on becoming a JustGYM member!

CROSSFIT

For all Crossfit enquiries, please contact us at hello@perpetua.ie!

Don’t see your question?

Contact us at hello@perpetua.ie